If it does not finish within 20 minutes, you may want to cancel the install process, delete the install file, re-download a new install file from the above website, and try again.įor details on how to work around firewall and virus scan programs to create an ActiveSync connection, visit the following link: This is normal, and the process should finish soon (within 3 to 5 minutes). If you are installing ActiveSync versions 3.8 or earlier, you may find that the install file pauses at 93% complete for several minutes. The latest version of Microsoft ActiveSync / WMDC can be obtained from the following website: If you are connecting a rugged handheld computer running Microsoft Windows Mobile 5.0 or higher, you need Microsoft ActiveSync version 4.5 installed on the desktop PC before connecting. More information on resolving ActiveSync / WMDC issues can be found on the following websites: These common issues relate to the following topics: Now you can see the Free/Busy information for all users when creating meetings.Below are descriptions of and solutions for common issues encountered when connecting to Microsoft ActiveSync / Windows Mobile Device Center (WMDC). Type your calendar address in the Search location field in the following format: For example,.In Outlook, go to File > Options > Calendar > Free/Busy Options.To see your the free/busy availability information of invitees, configure the free/busy URL Uniform Resource Locator is the address of a web page on the world wide web. If the user is not from a primary domain, the username must include the domain (for example, When Outlook completes the test connection, click Close.

Type the user, server, and login information, and click Next.Select or Exchange ActiveSync compatible service, and click Next.Select Manual setup or additional server.

Click Add, enter a name for the profile, and confirm.

Go to Windows Control Panel > Mail and click Show Profiles.

To create a profile for Exchange ActiveSync in Outlook: For more information refer to Kerio Connect Client. To avoid these limitations, you can use Kerio Connect Client instead.

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